Privacy

Effective October 21, 2026. Originlatch stores your account details, store and product information, uploaded images, scan results, captured evidence, and email drafts to provide your private workspace.

How your information is used

Product content and relevant listing images are processed by our AI and search providers to discover and explain suspected matches. Public business contacts are collected only from cited public sources. Hosting and data storage use Vercel and Supabase; Stripe processes checkout. We do not sell your personal information or send case emails on your behalf.

Your control

You can edit or export your work and delete products and cases in the workspace. Contact us to request account deletion or a copy of your data. Removing a product also removes its associated cases and evidence records. Storage cleanup occurs with the deletion request; backups may retain deleted data temporarily.

Cookies and security

Authentication cookies keep you signed in. Theme preferences are stored in your browser. When usage analytics are enabled, PostHog collects product usage and technical error events to help us maintain the service. Customer records and evidence files require account access. Avoid uploading material you do not have permission to share.

Contact

Contact Originlatch about privacy, access, or deletion. Originlatch operates in the United States.